City of Port Philip
National Protective Services has provided a range of services to the City of Port Phillip since 1992. These services have been on a contractual basis over multiple sites, delivering over 12,000 contact hours per year, by a team of 15 staff.
In accordance with the ever changing and culturally diverse environment, the City of Port Phillip’s community charter commits to the provision of a local environment that nurtures integration and expresses individualism through the encouragement of community life. It has been realised with the assistance of our discreet security services. The role of National Protective Services is continuously evolving in this contract, to ensure Council objectives are met through the provision of proactive, community focused service delivery mechanisms.
Within the City of Port Phillip there are many council owned facilities and buildings. These include but are not limited to:
- Town Halls
- Child Care Centres
- Maternal Health Centres
- Community Centres
- Adventure Playgrounds
- Toilet Blocks
- Gates leading to council owned properties and parklands
Every Council owned or operated structure, building or area in the City of Port Phillip is secured by National Protective Services. Unlike traditional security measures, our approach has been one of careful integration and outstanding service delivery through a community focused, intelligent and vigilant approach. Our Patrol Officers lock, check, secure and patrol every building, parkland, and toilet block in the municipality. Additionally, we are responsible for all after hours emergencies and all alarm responses.
National Protective Services are able to provide quick and accurate responses and leave fully detailed reports on any action taken; we fax, e-mail and deliver our reports (within the agreed time frames), to the relevant City of Port Phillip manager. Our management have been trained in the Council’s Corporate Plan, and we have tailored our services to specifically suit the City of Port Phillip. Our relationship with Council clearly reflects our ability to integrate with a client and deliver a community focused service that meets the client’s operational objectives.