Feel your company’s security measures are losing ground? Then it might be your existing security company that needs a change for the better.
After all, in the dynamic world of business, the security of your assets, employees, and premises is paramount. While not all security services are created equal, sometimes a change can be subtle yet significant. Whether it’s lackluster performance, inadequate training, or a general lack of responsiveness, here’s some signs to look for.
Persistent Security Issues
If you initially hired a security team to prevent incidents like break-ins, enhance safety in areas like parking lots, or reduce theft, but these issues persist, it’s a clear sign that your current security isn’t effective.
When the core reasons for hiring security services aren’t being addressed, it may be time to look for security companies who can better meet your specific needs.
Evolving Security Needs
As your company grows, your security needs will inevitably change. What worked for a small startup in a quiet suburb won’t suffice for a large enterprise in a bustling urban area with higher crime rates.
If your security team isn’t equipped to handle your company’s current scale and challenges, it’s time to upgrade to a provider who can.
Inadequate Performance from Security Guards
There are numerous tales of security guards who fail to meet basic professional standards, such as punctuality, alertness, and proactive patrolling.
If you notice your guards frequently using their phones, neglecting their duties, or even sleeping on the job, it’s a clear indicator that your current security service is not up to par.
Lack of Proper Training
In some cases, the issue may lie with the security company’s training program. Inadequately trained guards can be ill-prepared to handle critical situations effectively.
This lack of training can lead to severe consequences, as seen in cases where improper actions by security personnel have resulted in serious legal repercussions. This is one sign where the need to look for diligent security companies becomes crucial.
Security Guards Presenting Additional Risks
Unfortunately, not all security guards are suitable for the role. Those with a history of violence or criminal behavior, or certain psychological conditions, can sometimes slip through the hiring process.
This can lead to situations where the security personnel themselves become a liability, displaying overly aggressive behavior or misusing their authority.
Absence of Direct Contact with Management
A common frustration with some security providers is the lack of a reliable point of contact.
If you find it challenging to communicate with the management team regarding issues with guards or questions about billing, this lack of accessibility is a significant concern.
Lack of Control and Transparency
An ideal security service should offer transparency and control. This includes access to guard schedules, incident reports, and ensuring that guards are fulfilling their duties. If your security company doesn’t provide clear insight into these aspects, or if communication barriers prevent you from getting the necessary information, it’s time to consider a new security service provider.
Final Thoughts
If you’re encountering any of these issues with your current security service, it might be time to reassess and consider a change. Elite security companies can help align with your evolving needs, demonstrate professionalism and transparency, and provide effective solutions to ensure the safety and security of your business.
Looking for a reliable security solutions provider in Melbourne? We can help. As your security solutions provider we at National Protective Services can help you meet all your security needs under one roof and manage all security protocols within your organisation with ease, Get in touch with us for a quick quote.